What an AI Agent's Token Can Reach
Connect an AI agent to a case system through scoped tools, a central authorization gate, and a request-then-approve default for high-impact actions.
Read What an AI Agent's Token Can Reach →
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Plugins
Browse 4 articles tagged plugins across approvals, auditability, plugins, and controlled AI operations.
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Building a Latch Plugin That Reads Handwritten Cheques
A Latch plugin that reads handwritten fields from a cheque — payee, amount, cheque number — validates them, and gates credit or reject actions on the result.
Read Building a Latch Plugin That Reads Handwritten Cheques →What Is a Plugin Action?
A plugin action runs on an external system from inside the ticket with role checks, governed approvals, and immutable audit logging.
Read What Is a Plugin Action? →Why Approval, Auth, and Audit Logic Must Stay in the Core
Why approval, authentication, and audit logic belong in the platform core rather than in plugins that can be swapped or misconfigured.
Read Why Approval, Auth, and Audit Logic Must Stay in the Core →